SALES IS FUN
|Everyone come to Bali for sales lessons!
Sales are a passion. Some adults have the gift; we all learnt the art of sales when we were little, but many of us have forgotten how good we were as we grow older. Well, the most amazing network chain I’ve come across is working right on the beach at Kuta in Bali.
Big smiles, shaking of hands and names on hats – you won’t forget Polly for nails and hair, Lela the bead lady, Bob the carving man, Mabu for massages, Yoman the tattoo guy, Sonia with the anklets or Lulu the sarong lady.
Polly greets everyone with big smiles, wanting to know your name and shaking your hand (they all shake hands really well).
She makes sure you know her name and points to it on her hat, where it is written in two-inch-high letters. I wasn’t going to forget Polly and I really suck at remembering names! (Tip: Don’t hide your name in small print on your name badge.)
Polly grabbed a stool, sat me down and off we went for a big chat. She introduced me to her friends, and when I mentioned getting a massage she found someone for me. Whatever I needed – a drink, an umbrella, you name it – she would locate a colleague within her network chain and introduce me to them to work out a price for the product or service. I stuck to my prices and shared my buying power as I shook hands on a promise of returning another day and referring my friends. They were all happy in the end and I received excellent prices.
|When I left I gave them all bonuses, and they felt great about the excellent service they provided. (I knew if I gave the bonus at the beginning the prices would be too high from the start.)
My daughter stood in shock seeing what was happening, and when we left she thought I was hugely ripped off, but once I explained that for $20 she had just received a top, three bracelets, a glass beaded cross and a 30-minute massage for myself she was happily surprised, but most importantly, we had just experienced a priceless afternoon of entertainment and a lesson for her on amazing customer service, product knowledge, networking skills, relationship building and deal making.
In Australia you may have to pay thousands to sit in a classroom to be taught these lessons and skills. Yet training combined with real-life experience is the most important training you can receive. Training on the job with support to help you succeed is valuable and you can immerse yourself in these above skills. When you are choosing a company for training choose one for real-life experiences. Put the trainers to the test for real-life examples and role plays. You will be surprised at your sales results.