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Energising

Catherine knows when and where to motivate and add energy with each talk and workshop delivered. The participants will engage, connect and be more conscious of their own energy language. Fun, Fast and Forward-Thinking.

Motivating

Participants will feel empowered and motivated to practise until perfect and to share this knowledge with others. Participants will continue to practise their newly found skills on each other throughout the conference and into the workplace.

Educational

Once something is learned it is hard to unlearn. Participants will be taught the power of communication through different techniques to help anchor new skills that will create a lasting impression, first time, every time.

Practical

The conscious communication framework is a practical tool that once implemented in business inspires confidence, staff happiness, growth and customer satisfaction. It’s the tiny changes that make the massive difference for Sales, Service and Leadership.

Conscious Connection Framework

Communication $kills

And The Hidden Side of Conscious Disconnection

Speaking Topics

Learn the Psychology Practice the Dialogue  Disrupt the Mindset

The Million Dollar Handshake

How to powerfully connect in business and life
Information About KEYNOTE

What do your first 7 seconds say about you?

Your handshake is absolutely imperative in your communication.   How you orchestrate your first impression will determine whether the client or customer wants to do business with you.

For this reason we are now sharing the secrets of receiving the power through the handshake as we hack your meet and greet.

In this presentation Catherine Molloy with over 25 years of experience in body language psychology will share with you some of the secrets and insights on how to master and develop your own Million Dollar Handshake.

Here Catherine will inspire through story and show you practical tools, tips and strategies to perfect and to have fun with your Million Dollar Handshake.

Key Takeway

In this keynote you will learn:

  • The 5 powerful steps to your million dollar handshake
  • The non-verbal intelligent aspects of your first impression
  • How to inspire confidence and impress first time every time.

Connect and communicate cross culturally

How to Powerfully Connect
Information About KEYNOTE

Catherine will be sharing her insight and advice on how to work effectively across cultures.

Having presented to and trained many different cultures around the globe, Catherine has mastered the art of how to effectively communicate by understanding the raw behaviour styles of people and how to consciously connect.

Communication is the key to boost sales, service and leadership in any business.

In this powerful presentation Catherine communicates how to:

  • Develop your understanding and to appreciate cultural diversity,
  • Recognise key patterns of cultural differences
  • Effectively communicate and create positive outcomes
Key Takeway

In this keynote you will learn:

  • How to enhance your cultural awareness in International communication.
  • The 3 hidden secrets of connecting and communicating.
  • Step by step interactive strategies on how to lead and create win-win situations every time with anyone, anywhere.

Language for leadership

Language for Leadership
Information About KEYNOTE

First impressions matter.

Catherine’s interactive and energetic style will engage and inspire leaders, teams, and professionals to take action and understand the power of their first impression. Learn how to utilize the tools and strategies she has collected in her 25 years of communication mastery.

Understanding how to navigate powerful communication techniques will ensure survival, happiness and growth in the future. Successful individuals and teams become more effective when they understand, and are conscious of, how they connect and communicate to create the right lasting results.

Key Takeway

In this keynote you will learn:

  • How to successfully navigate the conscious connection framework.
  • The blueprint to understand your first impression and why communication is the key to leadership
  • Why successful people must implement conscious connection for improved sales, service and leadership

$elling $marter

The Art of Sales
Information About KEYNOTE

It’s no secret that the sales industry continues to change and evolve rapidly. This action-packed keynote presentation is fast paced and fun, created for you to enhance your customer satisfaction and strike rate. Most people don’t realise they have been selling all their life.  The simple art of selling is a skill that anyone can achieve through training and practice.

A new generation of sales professionals has emerged; they are business owners, entrepreneurs, managers, office staff with the characteristics of honesty, trustworthiness, and competence. For many businesses, the owner and every team member needs to understand the basic and fundamental skills required to master the art of sales.

Key Takeway

In this keynote you will learn:

  • To sell is to serve
  • The power of understanding your behavioural style
  • The art of negotiating to create win win results.
  • I have known Catherine Molloy for three years. It started three years ago when I attended her workshop “Enhance your Cultural Awareness in International Communication” hosted by Xiamen Municipal Foreign Affairs Office. Impressed with her wonderful presentation and her deep understanding of importance of cross ... Read More
    - Frank Wei
    President Master Translation Services
  • It was an amazing experience working with you and attending your talk in India. It was really a big value to all the attendees and myself. I’m sure that you will touch millions of hearts as they master communication.... Read More
    - Kanak Kr Jain
    CEO Suskan Consultants Pvt Ltd Co Founder,
    Nirvanalife India Chairman - Rotary District,
    3291 Financial Literacy committee .
  • We all LOVED our session the other day. We are still talking about our body language bootcamp and all the great info we got and how we have been able to use it already. All the information was so relevant to us both personally and ... Read More
    - Cathy Tourism Noosa
  • To whom it may concern: I have worked with Catherine Molloy owner/director of Auspac Business Advantage for three years. Catherine Molloy is a master trainer, outstanding keynote speaker, facilitator and coach. She has trained for us in three countries and three of our businesses. She ... Read More
    - Sam Cawthorn
  • To Whom It May Concern I am writing this letter of reference for Catherine Molloy Owner and Director of Auspac Business Advantage  Australia. As an expert in the field of training and education, combined with her strategic thinking I asked Catherine to join the regional ... Read More
    - Phillip Loader
    INDUSTRY INVESTMENT FACILITATOR - SUNSHINE COAST COUNCIL
  • Your skills, knowledge and experience is so needed in our projects.  You have made such an impact in so short a time. We want all our teams to go through Customer Service training with you.... Read More
    - Dr Kathy Bland
    CEO - The Oxford Partnership Uk & The Middle East
  • I am happy to inform you that, upon my invitation, Ms Catherine Molloy visited Xiamen for a cultural education program. As a keynote speaker, Ms Molloy delivered a well-received workshop themed “Enhance your Cultural Awareness in International Communication” on November 29th, which has attracted up ... Read More
    - Director General
    Xiamen Municipal Foreign and Overseas Chinese Affairs Office
    and President Xiamen Translators Association
  • Thank you for the effort that you personally provided in the recent Sales Congress. Your provision for detail and specifics were evident from the outset. It was an absolute success. The content of the Congress, the harmony, the empathy, the fraternisation of participants, the venue, ... Read More
    - Peter Johnson
    Director - Genesis Insurance Brokers Australia
  • We have engaged our staff in sales training in April this year and I must say I did not know what to expect or understand how this could make a difference to our business. The results have been sensational. After the first two months sales ... Read More
    - Ross Forbes
    Forbes Chatham Insurance/Tradesure
  • I have been working with Cath Molloy and team since 2012. Cath has been very supportive of my staff and my own time. She has gone beyond her normal role in helping my company and has presented at training days to help my other staff ... Read More
    - Chris Taylor
    Aussie Pooch Mobile
  • Thank you to Cath Molloy and the team for an exceptional experience in Bali. The Bali Sales Congress went above and beyond my expectations. A very well organised, top quality training event combined with great facilities in a relaxed atmosphere provided the perfect learning environment ... Read More
    - Susan Rod
    General Manager - Minsafe Pty Ltd
  • I have known Catherine Molloy for 18 months and have commissioned her training programs (in a previous role) and have observed her business acumen at close range during a Sunshine Coast Council Trade Mission to China and Hong Kong. I am extremely impressed with Catherine’s ... Read More
    - Paul Martins
    Manager Economic Development - Sunshine Coast Council
  • I would like to say how impressed I have been with the Management training that I have completed. The professionalism of the team and the nurturing learning environment has been great. The team are friendly and supportive which makes the learning experience very enjoyable. I ... Read More
    - Tania Carter
    Customer Service Manager - Bank of QLD
  • Catherine is my corporate partner in the training area. I selected Catherine as my partner because of her extensive knowledge and her success in Customer Service delivery and training. Catherine also started a very successful program to educate people working in the hospitality industry in ... Read More
    - Kimberley Lynch
    Regional Manager, Sunshine Coast & Wide Bay,
    Chamber of Commerce & Industry Queensland
  • I am able to learn so much better in a classroom setting and was lucky enough to be one of the first to try out the new in-house training sessions. Cath and the team at Sunshine Coast are an inspiration. I feel nurtured and looked ... Read More
    - Kristie McQuillan
    HR Manager - Dental Centre Group
  • Thank you Catherine for your exceptionally good service. You have made the process very clear and easy, and put a lot of effort into making sure our own needs were met.  Your organisational abilities are excellent, and have helped me (as a busy owner) bring ... Read More
    - Cathy Donaghy
    Principal - Harvey World Travel
  • As a result of my staff training, my staff now have the ability to provide for my organization the extra that was needed. As a training organization, I can say that you have gone the extra mile to assist me in the navigation of staff ... Read More
    - Bernadette Taylor
    Director - MICA Inc.
  • The content and presentation by the facilitators was consistently high quality and engaging. The course has provided me with the framework and tools to promote hands on training. Most importantly each session provided an excellent review of the challenges and opportunities inherent in each area ... Read More
    - Nicolle Whiteley
    Quality Risk & Safety Officer - Sundale Garden Village
  • I just want to take this opportunity to express my thanks and let you know how much I have appreciated you and your team’s professionalism throughout my training. On top of that you have encouraged me to complete further studies and I can’t wait, I ... Read More
    - Ann MareeMargetts
    Ray White
  • Cath is a vibrant, energetic, and very organised person, who manages her business efficiently. This follows through to the high level of quality of what Cath and her team deliver to their clients. I would recommend Cath and her team to anyone looking at up-skilling ... Read More
    - Elke Wick
    Business Owner - Make it Easy Business Solutions
  • Cath is a well-connected bubbly and fun-loving business professional who is always ready to help others. She has a wealth of knowledge and experience in the area of providing training for business owners and their staff and can connect you to Government funding and subsidies. ... Read More
    - Yvette Adams
    Director & Franchisor - The Creative Collective
  • I have been nothing but impressed at the way Cath operates. A passionate person who simply loves to help people, is perfectly suited to running a training company. She has successfully built a team of like-minded people around her, who deliver fun, interactive and inevitably ... Read More
    - Ian Rowe
    Founder & Manager - Q Personnel
  • After discussing the needs in our large organisation we were extremely happy with your prompt service and proposal of training. Dates, topics and attendees were quickly put into place once you had our confirmation. Being a large organisation, we had to ask for classes to ... Read More
    - Relma
    Payroll & HR officer -The Pump house
  • A quick thank you for the informative and valuable training session yesterday.  You were very professional and lovely to deal with. No matter how skilled or how long we have been in front-line customer service, this training is always valuable. We would be very interested ... Read More
    - Willina Stevens
    Employment Consultant EPIC Employee Inc.
  • What CAN you teach an old warhorse? I have operated businesses in two continents and thought that cultural differences can affect selling techniques; I was both wrong and right. With the knowledge and training Catherine and her team displayed, I have developed a serious appreciation ... Read More
    - Partick Hart
    Business Owner - Pestecute Pty Ltd
  • The delivery of the material is so professional and yet fun to do at the same time.  Every aspect of sales is covered in this course and I have reaped benefits already in the way of a more confident approach to the customers I deal ... Read More
    - Ron Hill
    Business Owner - Ron Hill Automatics
  • Campbell Page have a consistently productive working relationship with Catherine and her team spaning over the last few years. We have found the innovative and contextualised courses that run for our clients, to be motivating and produce positive results that often lead to job outcomes. ... Read More
    - Diane Mumme
    Business Manager - Campbell Page
  • In my capacity as a consultant to the Australian Government, I have worked with Catherine on numerous labour market and skills projects. Catherine led the delivery of these projects with the highest professional and ethical standards, was results and solutions focused and successfully met all ... Read More
    - Kris McCue
    Director of Stones Throw Consulting & Consultant to the Australian Government
  • The time and experience you have contributed both in preparation for and delivery of this course was amazing! Every attendee loved the sessions. The training was professional, relevant, practical and fun.... Read More
    - Bridget Kraft
    Director New Homes Only Australia
  • I would like to congratulate you on a fantastic event and experience…The course was extremely beneficial in helping to determine both our staffing arrangements for future direction and training as well as focusing on your clients objectives…... Read More
    - Mark Lancaster
    CEO AtoZ Mortgages
  • When I came back from the conference I saw a big difference in my sales and win loss sheets for April & May: April I was at 36% – May I was 76%. I think this is great testament to you & the International course. ... Read More
    - Katrina Halliday
    Forbes Chatham Insurance

Workshops

Service that Sells

Go the extra mile for Customer Service and Sales
Information About Workshop

Do you sometimes feel you haven’t connected in the way you would like? Our customer service workshops are contextualised to your business needs we offer half day, full day and even two day interactive workshops.Customer service is about recognising and appreciating differences and understanding the hidden meaning in body language.

All too often the customer feels like they are being ‘pushed’ into buying a product. Service people need to ask the right questions & know how to lead the conversation naturally towards the benefits of the customer. Most people don’t realise they have been selling all their life. The simple art of selling is a skill that anyone can achieve through practice and our training workshops.

Key Takeway

Some of the key learnings from this workshop are:

  • Understand how customers buy
  • Uncover the hidden art of negotiation
  • Unearth the true definition of customer service

The Business of Body Language

What’s Your Body Saying?
Information About Workshop

You are your best sales tool.

Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. Understanding what signals you are sending, as well as being able to read the signals that your clients send, is an essential skill in sales and throughout our lives.

Catherine engages audiences to be conscious in their communication style, and encourages the participants through interactive activities.

What does your body language say about you?

Key Takeway

Some of the key learnings from this workshop are:

  • How to apply your knowledge of body language to improve communication, sales and service
  • Understand what your body is saying
  • Develop The Million Dollar Handshake

Team Cohesion

and the 6 Deep Learning Competencies for Self-Leadership
Information About Workshop

Would your team like a little pick me up?

Team Cohesion is the degree to which individual members want to contribute to the group’s ability to function as a working unit. Cohesive teams are usually made up of members who have created emotional and social bonds that link them to one another and to the group as a whole.

We work with teams and the Six Deep Learning Competencies, to unify and empower each team member to learn to lead themselves and to work effectively as a team for best outcomes for the business.

Key Takeway

Some of the key learnings from this workshop are:

  • Discover team strengths and understand the 6 deep learning competencies
  • Learn to lead yourself – strategic tools provided for self-leadership
  • How to find the opportunities in a changing environment

The Right Mindset for Success

Planning for Peak Performance
Information About Workshop

Successful business-people, top level athletes and achievers in all fields set their own goals. Setting goals gives you long-term vision and motivation for the present and the future.

To plan for peak performance, we work with mind mapping, goal setting and six hat thinking for creative solutions. Do you have a big project and you are not always sure where to start? Well this peak performance day will allow you to develop ideas quickly and in a logical way. It allows you to change, link, and delink ideas as you gather your thoughts and analyse the task at hand.

Would you like to end procrastination?

Key Takeway

Some of the key planning tips and tricks from this workshop are:

  • Learn how to create the right mindset for peak performance
  • How to cultivate ideas and create action through goal setting
  • Develop and use strategic plans for creating solutions

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